Wednesday, May 24, 2017

COMMENTARY Death By A Thousand Clicks: Leading Boston Doctors Decry Electronic Medical Records/ WBUR

By 
It happens every day, in exam rooms across the country, something that would have been unthinkable 20 years ago: Doctors and nurses turn away from their patients and focus their attention elsewhere — on their computer screens.
By the time the doctor can finally turn back to her patient, she will have spent close to half of the appointment serving not the needs of her patient, but of the electronic medical record.
Electronic medical records, or EMRs, were supposed to improve the quality, safety and efficiency of health care, and provide instant access to vital patient information.
Instead, EMRs have become the bane of doctors and nurses everywhere. They are the medical equivalent of texting while driving, sucking the soul out of the practice of medicine while failing to improve care.
To fix them, hospital administrators and clinicians need to work together to demand better products from EMR manufacturers and to urge government to relax several provisions of the HITECH Act, the 2009 law that spawned many of the problems with EMRs.
How did technology that has increased efficiency in every other industry become such a drag on health care? For starters, people who take care of patients did not design or choose these systems. They were foisted upon us.
Doctors and nurses know that good diagnosis and treatment requires listening attentively to their patients. They spend years learning to parse the clues that patients offer, both the physiological and personal, in order to provide the right care.
To do this well takes time and undivided attention.
Making sense of a patient’s blood panel means knowing the patient’s work and eating habits, and where he or she may have traveled. We need to know if the patient is experiencing a traumatic life event, like the death of a parent or domestic abuse, in order to interpret an elevated blood pressure.
Instead of making this easier, most EMRs create extra work. A lot of extra work, thanks to endless prompts with multiple choice answers that hardly ever fit the facts and that demand click after click to get anything done.
Want to order a simple test? That requires getting through multiple prompts. Need to write a prescription -- an exercise that used to take less than 15 seconds? Another set of clicks.
Typing, filing, mailing results and placing referrals all used to be done by assistants. Now, EMRs put that burden on clinicians, and we must do it during office visits, or “encounters,” as EMRs call them. And when the wrong button is clicked, the wrong test or drug is ordered, or it does not go through at all, delaying medical care.
It’s death by a thousand clicks, and it happens every day.
We are frustrated by EMRs because they pull us away from our patients. We are driven mad by the fact that EMRs in different locations do not talk to each other. And we think it’s just wrong that much of the EMR’s busywork is about optimizing billing for the hospital.
Who is to blame? Start with EMR manufacturers, who lobbied Congress to require every hospital and doctor’s office to install an EMR system; hospital administrators who bought technology that conveniently pushed billing duties onto doctors and nurses; and federal regulators, who imposed on EMRs numerous quality metric requirements that do nothing to improve care.
We do not want to go backward. We believe that computing is essential to the future of medicine. We simply want all EMRs to live up to their promise of improving care and making patient information readily available.
Thousands of doctors in Boston and across the country are expressing the same frustration, through gritted teeth, between exasperated sighs, and in resignation letters. EMRs are driving too many health care providers to hang up their scrubs and white coats in search of work that is less infuriating and more fulfilling.
As we continue to debate how our country will finance an equitable health care system for all, we need a long-term strategy to address this crisis in health care delivery.
The public and private institutions of this city have long and illustrious histories of leadership in health care. Now is the time to embrace that tradition and do something about EMRs. We plan to hold town hall meetings to give providers, patients and community members a chance to discuss how to address the problems of EMRs. We invite executives and administrators from all our hospital systems to participate.
The sound of medicine is not the click of a mouse. It is the human voice. Let’s bring it back, for the sake of our patients’ health and our own sanity.

Friday, May 5, 2017

How the federal government helps make healthcare unaffordable/ Medscape

One big contributor to ridiculously high administrative costs of medicine in the US is the federal government.

Constantly changing federal rules seem to aim for complexity.  Compliance is nearly impossible for small medical practices, because Medicare changes its rules every few months. Doctors have to play by its rules, but it is very difficult to keep up with them.  Medicare feels no need to issue its rules on time, even after it announces their schedule for release.

Here is an example from today's Medscape.  Just remember that YOU are paying for this nonsense, and it is one reason that healthcare has basically become unaffordable in the US:
"The Centers for Medicare & Medicaid Services (CMS) has announced that by the end of May, it will notify all clinicians who are eligible for payment under the new Merit-Based Incentive Payment System (MIPS). One of two payment tracks in CMS' Quality Payment Program, MIPS was launched January 1. Physicians who are subject to MIPS will have their performance on quality, electronic health record (EHR) use, and practice improvement measured this year to determine positive or negative payment adjustments in 2019.
Physicians and other clinicians are subject to MIPS if they bill more than $30,000 a year in Medicare Part B allowed charges a year and provide care for more than 100 Part B–enrolled Medicare beneficiaries annually. They are exempt from MIPS, however, if they receive a specified percentage of income from one of several care delivery models that are known as advanced alternative payment models.
CMS originally said it would notify clinicians who must participate in MIPS by last December, before the 2017 performance measurement period began. But CMS failed to do that, leaving many physicians and group practices in limbo... 
CMS recently released a list of "qualified registries" clinicians can use to report their quality data, he said. But the agency has not issued a list of approved "qualified clinical data registries." The qualified registries are mainly offered by EHR vendors, which can charge hefty fees for the service. In contrast, the more reasonably priced qualified clinical data registries are operated by specialty societies and quality improvement collaboratives.
Gilberg views this omission as a challenge for some practices that want to report more data to CMS this year to qualify for a bonus in 2019... 
CMS' requirement that all MIPS participants use 2015 Edition EHRs presents practices with another quandary. So far, only two major EHR vendors, Epic and Allscripts, have had their 2015 Edition EHRs certified by the government. There is serious concern in the industry that the bulk of eligible clinicians will not have 2015 EHRs by the start of the 2018 reporting period....

Thursday, May 4, 2017

US Medicine is a Racket: 10 Examples by Elisabeth Rosenthal, MD

Former NY Times journalist and non-practicing physician Elisabeth Rosenthal's new book, An American Sickness, lists 10 economic "rules" of US medicine that are guaranteed to make money, but not to improve outcomes:
  1. More treatment is always better. Default to the most expensive option.
  2. A lifetime of treatment is better than a cure.
  3. Amenities and marketing matter more than good care.
  4. As technologies age, prices can rise rather than fall.
  5. There is no free choice. Patients are stuck. And they're stuck buying American.
  6. More competitors vying for business doesn't mean better prices; it can drive prices up, not down.
  7. Economies of scale don't translate to lower prices. With their market power, big providers can simply demand more.
  8. There is no such thing as a fixed price for a procedure or test. And the uninsured pay the highest prices of all.
  9. There are no standards for billing. There's money to be made in billing for anything and everything.
  10. Prices will rise to whatever the market will bear.
Here is a review of her book.  I am thrilled this book is getting the attention it deserves: for without understanding what our health care system has become, there is no way to make the changes needed for it to work for the People, and their medical providers.

NSA collected Americans' phone records despite law change: report/ Reuters

The Office of the Director of National Intelligence (ODNI) just issued a report that said the NSA had FISA court permission to spy on less than 100 people (terrorism suspects) in 2016, but it collected information on 150 million phone calls instead.

You might ask how NSA whittled down the billions of phone calls made in the US last year to 150 million.  Or you might remember that a former top NSA official, Bill Binney, told us in 2014 that NSA collects not only the metadata, but the entire conversation, of most phone calls:
At least 80% of all audio calls, not just metadata, are recorded and stored in the US. The NSA lies about what it stores.”
And then you might call the ODNI report a "limited hangout"--designed to make us think we are getting the "real truth" at last, when in fact this new "admission" barely scratches the surface of what is truly happening.

Today I was sent a short guide on achieving internet privacy, designed for journalists.  I have my doubts that true privacy is possible, especially for journalists handling issues related to "national security," but there do exist methods to make it harder for the snoops. This free guide, by Michael Dagan, may be worth a look if you need to beef up your security.

Below is from the Reuters story on the ODNI admission:


The U.S. National Security Agency collected more than 151 million records of Americans' phone calls last year, even after Congress limited its ability to collect bulk phone records, according to an annual report issued on Tuesday by the top U.S. intelligence officer.
The report from the office of Director of National Intelligence Dan Coats was the first measure of the effects of the 2015 USA Freedom Act, which limited the NSA to collecting phone records and contacts of people U.S. and allied intelligence agencies suspect may have ties to terrorism.
It found that the NSA collected the 151 million records even though it had warrants from the secret Foreign Intelligence Surveillance court to spy on only 42 terrorism suspects in 2016, in addition to a handful identified the previous year.
The NSA has been gathering a vast quantity of telephone "metadata," records of callers' and recipients' phone numbers and the times and durations of the calls - but not their content - since the September 11, 2001, attacks...